理解账单和付款
得到快速、清晰的答案到你的关于账单的问题,支付,保险等等。如果你不看到你的账单回答下面的问题,请致电(877)629 - 2999。从早上7点你可以联系我们。周一至周四多为下午6点和7点。周五下午5点。商业办公时间不同的位置。
找到下面的常见问题的答案。
登记和招生
为什么我要确认我的地址我每次进来吗?
虽然地址和电话号码仍然是一个常数对我们许多人来说,验证这些信息有助于确保你的账单发送到正确的位置,这样你就可以评论他们,联系我们有任何问题或问题和支付任何平衡。
为什么我要展示我的保险卡如果我已经在过去的?
保险比地址变化更频繁。你的卡提供电话号码,声称地址和组数字对于我们及时处理你的保险索赔。作为一个行业标准,保险信息被认为是准确的只有当时的服务,这就是为什么我们要求每次你见过。
什么是预注册?
预先登记注册日期之前是一个服务或程序将发生。预注册节省时间,可以让你访问桑福德容易。预注册可能不可用,这取决于位置和类型的服务或过程。
预注册的流程是什么?
你会问一系列的问题,包括关于保险的问题来帮助我们处理账单快速、准确。这些信息将会保密。预付款也可能是必要的。
注册/入学期间我应该期待什么?
那天你的承认,一定要带着你的医疗保险卡或复制卡的正面和背面那天与你。你将被要求提供以下信息:医生名称;你的名字;性;以前下的娘家姓或其他名称承认结婚;当前的地址;电话号码;雇主;相对的名称或其他接触;和保险信息。 You will be informed of any account balances and asked for any copayments due.
什么是授权/预先授权?
授权,预先授权或保险推荐往往是需要确认过程或服务是由你的保险计划。我们建议您联系您的保险公司调度程序之前你熟悉福利和医疗保险的范围。
Insurance coverage changes more frequently than addresses. Your card provides telephone numbers, the claims address and group numbers essential for us to process your insurance claim in a timely manner. As an industry standard, insurance information is considered accurate only at the time of service, which is why we ask for it each time you are seen.
" } },{ "@type": "Question", "name": "What is pre-registration?", "acceptedAnswer": { "@type": "Answer", "text": "Pre-registration is registering before the date a service or procedure is scheduled to happen. Pre-registration saves time and can make your visit to Sanford easier. Pre-registration may not be available depending on location and type of service or procedure.
" } },{ "@type": "Question", "name": "What is the pre-registration process?", "acceptedAnswer": { "@type": "Answer", "text": "You will be asked a series of questions, including questions about insurance to help us process bills quickly and accurately. This information will be kept confidential. Pre-payment may also be needed.
" } },{ "@type": "Question", "name": "What should I expect during registration/admission?", "acceptedAnswer": { "@type": "Answer", "text": "On the day of your admission, be sure to bring your insurance card or a copy of the front and back of the card with you that day. You will be asked to provide the following information: physician name; your name; sex; maiden name or other married names admitted under previously; current address; phone number; employer; name of relative or other contact; and insurance information. You will be informed of any account balances and asked for any copayments due.
" } },{ "@type": "Question", "name": "What is authorization/pre-authorization?", "acceptedAnswer": { "@type": "Answer", "text": "Authorization, pre-authorization or an insurance referral is often needed to confirm that a procedure or service is covered by your insurance plan. We recommend you contact your insurance carrier before scheduling a procedure so you are familiar with your benefits and the extent of your medical coverage.
" } },">计费
当我应该期待收到账单吗?
如果有一个平衡后离开你的保险公司支付了服务,你可能会得到一个法案。保险索赔由每天桑福德健康宣传,一般在30 - 60天内由保险公司处理。如果你的保险公司需要额外信息或否认最初声称,上诉过程可能会延迟你的账单。
为什么我现在得到一个法案,当服务被提供了那么久了吗?
桑福德健康将过程和病人送帐单声明从保险公司付款后,确认,所欠平衡是病人。这个过程的长度取决于需要多长时间从你的保险公司收到回复。从你的保险公司在某些否认,桑福德与你的保险也可以提起上诉试图提供的安全支付服务。
我怎么看我的账单吗?
看到一个病人帐单声明,解释道。
如果我不明白比尔?
桑福德账户代表可以帮助你理解你的帐单声明。请打电话给(877)629 - 2999。我们的办公时间是7点。周一至周四多为下午6点和7点。周五下午5点。
为什么我收到账单超过一个吗?
大型医疗系统,桑福德提供者可能办公室位于不同区域,这可能需要单独的账单。有关更多信息,请致电(877)629 - 2999。我们的办公时间是7点。周一至周四多为下午6点和7点。周五下午5点。
我认为我的账单已经支付。我能做些什么呢?
我桑福德图用户可以登录查看实时状态的平衡通过访问“账单”选项卡。你也可以叫病人金融服务(877)629 - 2999。我们的办公时间是7点。周一至周四多为下午6点和7点。周五下午5点。
如果有一个错误在我的比尔?
病人账户代表可以检查你的账户,帮助解决任何错误在您的帐单。请打电话给(877)629 - 2999。我们的办公时间是7点。周一至周四多为下午6点和7点。周五下午5点。
我如何付帐?
桑福德提供几个简单和安全选项来支付你的账单。如果你不能支付你的全部余额,你可以请求建立一个支付计划。有关更多信息,请致电(877)629 - 2999。我们的办公时间是7点。周一至周四多为下午6点和7点。周五下午5点。
你接受哪种付款方式?
桑福德接受现金(人),个人支票(或“e-checks”如果在线或通过电话)和最主要的借记卡/信用卡,万事达、签证、美国运通和发现。
如果你不能支付你的账单或全额支付你的账单,你可以请求建立一个支付计划或金融援助。请联系病人金融服务(877)629 - 2999为更多的信息。我们的办公时间是7点。周一至周四多为下午6点和7点。周五下午5点。
为什么我一直收到账单?
创建一个新帐户为每个服务日期和该法案可能为不同的日期。或者,你付款之前可能没有发布到您的帐户下一条语句生成和邮寄。确定有一个平衡,请查看您的账单信息在mysanfordchart.org或接触病人的金融服务(877)629 - 2999。我们的办公时间是7点。周一至周四多为下午6点和7点。周五下午5点。
我的保险应该支付我的账单。我应该做什么?
请验证您的保险公司已经收到和处理索赔。如果收到索赔,但尚未处理,然后仔细审查你的保险政策或联系您的保险公司确定服务和程序。你的保险公司会有最准确的和最新的信息关于你的政策和主张。如果你的保险公司有问题,请直接联系桑福德病人金融服务(877)629 - 2999。你也可以联系桑福德(877)629 - 2999确认最新的保险信息文件。我们的办公时间是7点。周一至周四多为下午6点和7点。周五下午5点。
为什么我收到医生的账单我没有看到吗?
医院经常咨询专业的医生照顾病人的一部分。beplay手机版下载通常这些专家发送物品如实验室测试或x射线的专家审查。
我有100%的覆盖率的预防服务。为什么我为预防考试吗?
有时,同时提供预防服务,发现一个潜在的健康问题。当这种情况发生时,服务成为医疗,而不是预防,在《自然》杂志上。你的保险公司索赔处理使用你的医疗福利。
如果我住院是一个意外的结果吗?
如果你有一个无关的事故,我们将为其他保险信息,问你喜欢汽车保险。如果你的事故或疾病是与工作相关的,我们将比尔你的雇主的工人赔偿程序。重要的是,你填写必要的文书工作或者你可以负责平衡。
什么是医院诊所和影响我必须支付吗?
桑福德健康hospital-based-clinics指定某些诊所。hospital-based-clinic是设备类似于医生的办公室。诊所提供的诊断、预防、治疗和康复服务。提供的服务是一个雇佣医生;然而,拥有并经营的诊所医院。一些保险公司认为这种类型的服务门诊访问。你可能导致设备费可以转让作为一个病人的共同责任。这种电荷通常可能不会发生如果不考虑医院诊所。
为什么卫生保健成本?
答案是复杂的。与任何业务,医院必须尝试支付他们的费用收取他们的服务。但随着医院提供服务的成本包括许多必要的和昂贵的东西不容易想到当我们大多数人认为对我们的照顾。我们理所当然地认为,医院有一天24小时,一周7天。同样,我们所期望的,医院将所有最新的技术,可能需要我们的关心。我们预计,照顾我们的人训练有素,高技能的专业人士。最后,虽然我们很少思考,收集来自保险公司的成本,保额不足,没有保险,贫困人口医疗服务的消费需求增加导致成本。
桑福德健康定期审查我们的成本和定价结构,因为我们相信我们必须领导人得到控制医疗成本,不仅支持客户的需求,而且改进现有的医疗卫生保健筹资和交付系统。
为什么我不能询问如果声明我不是病人或担保人吗
由于HIPAA隐私法,我们只能讨论与病人或保证人账户信息。如果病人已经建立了一个密码,密码的知识渊博的任何人都可以访问这些信息。
Sanford Health will process and send a patient billing statement after payment is received from the insurance carrier and it is confirmed that the balance is owed by the patient. The length of this process depends on how long it takes to receive a response from your insurance carrier. Upon certain denials from your insurance carrier, Sanford may also file an appeal with your insurance to attempt to secure payment for the services provided.
" } },{ "@type": "Question", "name": "How do I read my bill?", "acceptedAnswer": { "@type": "Answer", "text": "See a patient billing statement, explained.
View a Billing Statement Example
" } },{ "@type": "Question", "name": "What if I don't understand my bill?", "acceptedAnswer": { "@type": "Answer", "text": "Sanford has account representatives available to help you understand your billing statement. Please call (877) 629-2999. Our office hours are 7 a.m.-6 p.m. Monday-Thursday and 7 a.m.-5 p.m. on Friday.
" } },{ "@type": "Question", "name": "Why did I receive more than one bill?", "acceptedAnswer": { "@type": "Answer", "text": "As a large health system, Sanford providers may have offices located in different regions, which may require separate billing statements. For more information, please call (877) 629-2999. Our office hours are 7 a.m.-6 p.m. Monday-Thursday and 7 a.m.-5 p.m. on Friday.
" } },{ "@type": "Question", "name": "I think my bill was already paid. What can I do about that? ", "acceptedAnswer": { "@type": "Answer", "text": "My Sanford Chart users can log in to view a real-time status of your balance by visiting the 'Billing' tab. You can also call Patient Financial Services at (877) 629-2999. Our office hours are 7 a.m.-6 p.m. Monday-Thursday and 7 a.m.-5 p.m. on Friday.
" } },{ "@type": "Question", "name": "What if there is a mistake on my bill? ", "acceptedAnswer": { "@type": "Answer", "text": "Patient Account representatives are available to review your account to help resolve any mistakes on your bill. Please call (877) 629-2999. Our office hours are 7 a.m.-6 p.m. Monday-Thursday and 7 a.m.-5 p.m. on Friday.
" } },{ "@type": "Question", "name": "How can I pay my bill? ", "acceptedAnswer": { "@type": "Answer", "text": "Sanford offers several easy and safe options to pay your bill. If you are unable to pay your entire balance at one time, you may request to set up a payment plan. For more information, please call (877) 629-2999. Our office hours are 7 a.m.-6 p.m. Monday-Thursday and 7 a.m.-5 p.m. on Friday.
" } },{ "@type": "Question", "name": "Which payment methods do you accept? ", "acceptedAnswer": { "@type": "Answer", "text": "Sanford accepts cash (in person), personal checks (or 'e-checks' if made online or by phone) and most major debit/credit cards, including MasterCard, Visa, American Express and Discover.
If you cannot pay your bill or pay your bill in full, you may request to set up a payment plan or financial assistance. Please contact Patient Financial Services at (877) 629-2999 for more information. Our office hours are 7 a.m.-6 p.m. Monday-Thursday and 7 a.m.-5 p.m. on Friday.
" } },{ "@type": "Question", "name": "Why do I keep receiving bills? ", "acceptedAnswer": { "@type": "Answer", "text": "A new account is created for each date of service and the bill may be for a different date of service. Or, your payment may not have posted to your account before the next statement was generated and mailed. To determine if there is a balance, please view your billing information at mysanfordchart.org or contact Patient Financial Services at (877) 629-2999. Our office hours are 7 a.m.-6 p.m. Monday-Thursday and 7 a.m.-5 p.m. on Friday.
" } },{ "@type": "Question", "name": "My insurance should have paid my bill. What should I do? ", "acceptedAnswer": { "@type": "Answer", "text": "Please verify that your insurance carrier has received and processed the claim. If the claim was received but has not been processed, then carefully review your insurance policy or contact your insurance carrier to determine if the services and procedures are covered. Your insurance carrier will have the most accurate and up-to-date information about your policy and your claim. If your insurance company has questions, please direct them to contact Sanford Patient Financial Services at (877) 629-2999. You may also contact Sanford at (877) 629-2999 to verify that the most up-to-date insurance information is on file. Our office hours are 7 a.m.-6 p.m. Monday-Thursday and 7 a.m.-5 p.m. on Friday.
" } },{ "@type": "Question", "name": "Why did I receive a bill from a doctor I did not see? ", "acceptedAnswer": { "@type": "Answer", "text": "Hospitals often consult with specialized doctors as part of caring for patients. Often these specialists are sent items such as lab tests or x-rays for their expert review.
" } },{ "@type": "Question", "name": "I have 100% coverage of preventive services. Why am I getting a bill for my preventive exam?", "acceptedAnswer": { "@type": "Answer", "text": "Sometimes while providing preventive services, an underlying health issue is discovered. When that happens, the service becomes medical, as opposed to preventive, in nature. The claim is then processed by your insurance company using your medical benefits.
" } },{ "@type": "Question", "name": "What if my hospitalization is the result of an accident? ", "acceptedAnswer": { "@type": "Answer", "text": "If you had a non-work-related accident, we will ask you for information about other insurance, like car insurance. If your accident or illness is work-related, we will bill your employer's workers' compensation program. It is important that you fill out the necessary paperwork or you could be responsible for the balance.
" } },{ "@type": "Question", "name": "What is a hospital-based clinic and does that affect the amount I must pay? ", "acceptedAnswer": { "@type": "Answer", "text": "Sanford Health has designated certain clinics as hospital-based-clinics. A hospital-based-clinic is a facility similar to a physician's office. The clinic provides diagnostic, preventive, curative, and rehabilitation services. The services are provided by an employed physician; however, the clinic is owned and operated by the hospital. Some insurance companies view this type of service as an outpatient clinic visit. You may incur a facility charge that may be assigned as a patient's co-payment responsibility. This kind of charge may not typically be incurred if the clinic were not considered hospital-based.
" } },{ "@type": "Question", "name": "Why does health care cost so much?", "acceptedAnswer": { "@type": "Answer", "text": "The answer is complex. As with any business, hospitals must attempt to cover their expenses by charging for their services. But with hospitals the cost of providing services includes many necessary and costly items that do not readily come to mind when most of us think about our care. We take it for granted that the hospital is there 24 hours a day, 7 days a week. Likewise, we have come to expect that hospitals will have all of the latest technology that could possibly be needed for our care. And we expect that the people caring for us are highly trained, highly skilled professionals. Finally, although we seldom think about it, the cost to collect from insurance companies, the underinsured, uninsured and indigent population increased demand of consumption of health care services contribute to the cost.
We at Sanford Health regularly review our costs and pricing structure because we believe we must be leaders in getting health care costs under control, not only to support our customers' needs but also to improve upon the existing system of health care financing and delivery of care.
" } },{ "@type": "Question", "name": "Why can't I inquire about a statement if I am not the patient or guarantor", "acceptedAnswer": { "@type": "Answer", "text": "Due to the HIPAA Privacy Act, we are only allowed to discuss account information with the patient or guarantor. If a patient has established a password, anyone knowledgeable of the password can have access to that information." } },">保险和索赔
健康保险账单是如何工作的呢?
礼貌对我们的病人,当你收到Sanford健康服务,直接我们比尔你的保险公司。确保正确地提交索赔,我们需要一份你的保险卡。HIPAA法规要求我们提供保险公司的完整信息的人带着报道。这包括名称、地址、电话号码、出生日期和社会保险号码。不完整的信息从你的保险公司可能意味着否认。当你的保险公司延误,否认或分批付款,你负责平衡。
任何额外的病人经济责任是由于病人帐单声明的到期日期。您可能会收到多个语句提供的服务在桑福德健康。
如果你收到一个病人账单语句和不懂的内容,或如果你相信的信息可能是错误的,请联系病人金融服务(877)629 - 2999。我们的办公时间是7点。周一至周四多为下午6点和7点。周五下午5点。
网外是什么意思吗?
网外指病人寻求保健网络外的医生,医院和其他健康保健提供者的保险公司承包提供护理。beplay手机版下载它通常适用于健康维护组织(hmo)和优先提供者组织(ppo)。
我的保险公司支付服务吗?
任何付款由你的保险公司会反映在你的病人帐单声明。此外,你的保险公司会发送,直接给你一个解释的好处(区块),详细说明你的医疗处理索赔和支付你的健康保险计划的利益结构。这个情报也显示病人应付款金额造成上市服务。
为什么没有我的保险公司支付服务?
如果你的要求被拒绝,你应该联系你的保险公司直接为一个解释如何处理你的要求。
我的保险已经改变了。我应该做什么?
为了确保及时支付你方的索赔,请提供与最新的保险卡桑福德。总是花你的保险卡你约会和确保你的卫生保健提供者有你当前的保险信息。如果你的保险信息发生了变化,你可以提供更新的信息代表通过调用病人金融服务(877)629 - 2999。你也可以发送一个副本更新对桑福德健康保险卡,邮政信箱5074,苏福尔斯,SD 57117或传真到我们的安全的传真号码(605)328 - 8311。
我已经退休,有医疗保险。你为什么问我和我的配偶的就业状况?
医疗保险是一个“最后支付保险。联邦法律规定,所有医疗保险提供者完成医疗保险二次付款人(MSP)问卷调查来验证每一次访问太阳系时,你或你的配偶没有雇主团体健康计划将主要在医疗保险。当审计,我们必须证明,每一次你收到服务,你是问具体的问题与其他保险的可能性。另外,如果你在一次事故中,别人是错误的,另一方负责你的医疗费用根据联邦法律。
Any additional patient financial responsibility is due by the due date on your patient billing statement. You may receive more than one statement for services rendered at Sanford Health.
If you receive a patient billing statement and do not understand the content, or if you believe that the information may be incorrect, please contact Patient Financial Services at (877) 629-2999. Our office hours are 7 a.m.-6 p.m. Monday-Thursday and 7 a.m.-5 p.m. on Friday.
" } },{ "@type": "Question", "name": "What does it mean to be out-of-network? ", "acceptedAnswer": { "@type": "Answer", "text": "Out-of-network refers to a patient seeking care outside the network of doctors, hospitals or other health care providers that the insurance company has contracted with to provide care. It usually applies to health maintenance organizations (HMOs) and preferred provider organizations (PPOs).
" } },{ "@type": "Question", "name": "Did my insurance carrier pay for services? ", "acceptedAnswer": { "@type": "Answer", "text": "Any payment made by your insurance carrier will be reflected on your patient billing statement. In addition, your insurance carrier will send, directly to you, an explanation of benefits (EOB) that details how your medical claim was processed and paid according to the benefit structure of your health insurance plan. This EOB will also indicate the patient due amount resulting from the payment of the listed services.
" } },{ "@type": "Question", "name": "Why didn't my insurance carrier pay for services? ", "acceptedAnswer": { "@type": "Answer", "text": "If your claim is denied, you should contact your insurance carrier directly for an explanation about how your claim was processed.
" } },{ "@type": "Question", "name": "My insurance coverage has changed. What should I do? ", "acceptedAnswer": { "@type": "Answer", "text": "To ensure prompt payment of your claim, please provide Sanford with your most up-to-date insurance card. Always take your insurance card with you to your appointments and make sure your health care providers have your current insurance information. If your insurance information has changed, you may provide that updated information to a representative by calling Patient Financial Services at (877) 629-2999. You may also send a copy of the updated insurance card to Sanford Health, P.O. Box 5074, Sioux Falls, SD 57117 or fax to our secure fax number at (605) 328-8311.
" } },{ "@type": "Question", "name": "I am retired and have Medicare. Why do you ask about my and my spouse's employment status? ", "acceptedAnswer": { "@type": "Answer", "text": "Medicare is a 'last payer insurance.' Federal law mandates that all Medicare providers complete the Medicare Secondary Payer (MSP) Questionnaire to verify at each visit that you or your spouse does not have an Employer Group Health Plan that would be primary over Medicare. When audited, we have to show proof that for each time you received services, you were asked specific questions relating to the possibility of other insurance. Additionally, if you are in an accident and someone else is at fault, the other party is responsible for your medical expenses according to federal law.
" } },">